Today as well, many Japanese craft products are taking flight across the seas from our machiya office in Kamigyo-ku, Kyoto.

At Shokunin.com, our job is to offer products strictly selected based on our unique standards, ensuring that our customers are ultimately satisfied. Since we ship throughout Japan and around the world, various issues occur daily, such as damage during transport or defects arising during use. Resolving each of these issues one by one, so that customers feel that buying from Shokunin.com is synonymous with peace of mind no matter where they are, is the greatest value our business provides.

For this reason, we conduct selection and inspection extremely strictly. If a delivered item does not meet our standards, we may ask even large companies to go the extra mile. Having faced both domestic and international consumers for over 20 years, we take pride in having earned the trust of numerous top manufacturers. If you have any requests regarding the products you have purchased, please feel free to contact us. We will responsibly convey your feedback to the manufacturers.

We will continue to maintain a humble attitude, remembering that “customers and artisans are the protagonists,” and aim to be a valuable presence for both. We appreciate your continued support.